Thank you for shopping with Veracity! We are committed to providing prompt and reliable shipping services. Please review our shipping policy to understand how we handle order processing and delivery.
1. Order Processing Time
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Processing Time: All orders placed on our website are processed within 1-2 business days.
2. Shipping Methods
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Available Shipping Options: We offer various shipping methods to meet your needs. Shipping options and rates will be displayed at checkout based on your delivery address.
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Shipping Carriers: We use reliable shipping carriers to ensure your order reaches you promptly. The choice of carrier may vary depending on the shipping method selected.
3. Shipping Costs
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Shipping Fees: Shipping costs are calculated based on the shipping method selected, the weight and dimensions of your order, and the delivery location. Shipping fees will be displayed at checkout before you complete your purchase.
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Free Shipping: We may offer promotions or discounts on shipping from time to time. Check our website for details on any current offers.
4. Delivery Time
- Estimated Delivery Time: Delivery times depend on the shipping method chosen and the destination. While we strive to ensure timely delivery, please note that actual delivery times may vary based on the shipping carrier and external factors such as weather conditions or logistical delays.
5. Shipping Address
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Accuracy: Please ensure that you provide a complete and accurate shipping address when placing your order. We are not responsible for orders delivered to incorrect or incomplete addresses provided by customers.
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Address Changes: If you need to make changes to your shipping address, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to make address changes.
6. Order Tracking
- Tracking Information: Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this information to monitor the status of your delivery.
7. Shipping Issues
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Lost or Stolen Packages: If your order is lost or stolen during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and assist you as needed.
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Damaged Packages: If you receive a damaged package, please contact us within [3 days] of receipt. Provide your order number and photos of the damaged package and contents. We will review your request and, if approved, offer a replacement or store credit.
Veracity
Thank you for choosing Veracity. We appreciate your business and look forward to serving you!
[Veracity]